Our Values

OUR VALUES

Service - We provide every patient and his or her loved ones with unparalleled service in an environment that is both responsive and healing. The Associates, Volunteers, Management, Medical Staff and Board members of Mercy Stripes Specialist Hospital will directly meet each customer's needs or strive to find someone who can. We believe that the customers come first.

Enthusiasm - We remember that the true meaning of this value is "to be inspired" and we do our jobs with the same spirit and commitment that first inspired us to work in health care.

Respect -We promise to honor the dignity, individuality and rights of everyone, and to pay attention to patients' rights to privacy, confidentiality and information. We will include concerned loved ones in our circle of care.

Value - We offer care, services and technology of the highest quality at the lowest possible cost. We are responsible to the community for the appropriate use of its gifts, resources and support.

Excellence - We want our customers' experience of Mercy Stripes Specialist Hospital to be different because it is BEST. We ask for our patients' opinions and act on customers' suggestions, to exceed the community's expectations of excellence.

Dignity & Reverence – Safeguarded by recognizing every life as a gift from God, so everyone is inherently valued.

Trust – Honest and open communication with patients and among staff.

Teamwork – We recognize the contribution of all but require sacrifice for the benefit of the patient to enhance the health of the communities